Trade Counter Associate
3 weeks ago
**Job Title:** Trade Counter Associate
**Salary:** Up to £27,000 per annum.
Williams Trade Supplies, an independent trade-only plumbing and heating merchant, is seeking a dynamic and customer-focused Trade Counter Associate to join our team in Crawley. As a Trade Counter Associate, you will play a vital role in serving customers on the trade counter and over the phone, making deliveries, and assisting with warehouse duties.
This is a varied and active role that requires excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service. If you have previous experience working within a builders merchants or trade counter, customer service, retail, or the plumbing and heating trade, we would love to hear from you.
Main Responsibilities:
- Maintain the warehouse, including stock rotation and general housekeeping.
- Serve customers on the trade counter and handle incoming enquiries.
- Pick orders accurately in preparation for delivery.
- Receive, check, and store incoming goods.
- Assist with the general upkeep of the branch.
- Carry out deliveries in the local area.
- Process quotes.
Requirements:
- A team player with excellent communication skills.
- Keen to support the team with a flexible approach to daily tasks.
- Ambitious to progress and keen to learn.
- A great communicator with a passion for delivering exceptional customer service.
Benefits:
- 33 days annual leave, increasing with length of service.
- Training and development opportunities specific to your needs.
- Discounted shopping platform & gym membership.
- Private medical insurance for your family.
- 24/7 Employee Assistance Programme.
- Car leasing & cycle-to-work schemes.
- Company discount on products.
- Contributory pension scheme.
- Life Assurance.
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