Trade Counter Associate

3 weeks ago


Crawley, West Sussex, United Kingdom Williams Trade Supplies Full time

**Job Title:** Trade Counter Associate

**Salary:** Up to £27,000 per annum.

Williams Trade Supplies, an independent trade-only plumbing and heating merchant, is seeking a dynamic and customer-focused Trade Counter Associate to join our team in Crawley. As a Trade Counter Associate, you will play a vital role in serving customers on the trade counter and over the phone, making deliveries, and assisting with warehouse duties.

This is a varied and active role that requires excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service. If you have previous experience working within a builders merchants or trade counter, customer service, retail, or the plumbing and heating trade, we would love to hear from you.

Main Responsibilities:

  • Maintain the warehouse, including stock rotation and general housekeeping.
  • Serve customers on the trade counter and handle incoming enquiries.
  • Pick orders accurately in preparation for delivery.
  • Receive, check, and store incoming goods.
  • Assist with the general upkeep of the branch.
  • Carry out deliveries in the local area.
  • Process quotes.

Requirements:

  • A team player with excellent communication skills.
  • Keen to support the team with a flexible approach to daily tasks.
  • Ambitious to progress and keen to learn.
  • A great communicator with a passion for delivering exceptional customer service.

Benefits:

  • 33 days annual leave, increasing with length of service.
  • Training and development opportunities specific to your needs.
  • Discounted shopping platform & gym membership.
  • Private medical insurance for your family.
  • 24/7 Employee Assistance Programme.
  • Car leasing & cycle-to-work schemes.
  • Company discount on products.
  • Contributory pension scheme.
  • Life Assurance.


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