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IT Support Specialist
2 months ago
Job Summary:
We are seeking a highly skilled Service Desk Analyst to join our team at VIQU IT Recruitment. As a Service Desk Analyst, you will be responsible for delivering high-quality, timely support services to our clients.
Key Responsibilities:
- Provide technical assistance to users of computer systems.
- Analyze incident trends to resolve continuous problems and drive IT improvements.
- Understand user needs and suggest suitable software and hardware solutions.
Requirements:
- 2+ years of experience in a Service Desk role.
- Experience with O365 and Windows servers.
- Experience with Intune, Azure Active Directory, and SharePoint.
- Basic understanding of networking concepts, including TCP/IP.
- ITIL experience is desirable.
- A valid UK driving license is required.
About VIQU IT Recruitment:
We are a leading IT recruitment agency, specializing in placing talented professionals in top IT roles. Our team of experts has extensive knowledge of the IT industry and can provide valuable insights to help you succeed in your career.
