Ad Operations Specialist

5 days ago

London, Greater London, United Kingdom Total Media Full time

About Total Media

Total Media is a leading agency committed to diversity and inclusion, providing equal opportunities for everyone. We strive to ensure our processes are free from any form of discrimination or bias, from the application process to life as part of our team.

The Team

The Data & Tech team functions across the entire agency, handling campaign setup, technology integrations, analytics, and reporting. We consult and drive efficiencies and automation across all aspects of the media cycle – planning, activating, and optimizing. We work with data from clients, specialist partners, and our own media to provide insights to our clients and internal teams.

The Role

We are seeking a full-time, permanent Ad Operations & Data Graduate to join our growing team in London. The successful candidate will assist and learn from key teams to help us understand and grow our offering and revenue, improve processes, and develop new products and insights.

  • Learn all aspects of campaign setup and management.
  • Become an expert in key marketing concepts and measurement frameworks.
  • Work with clients on technology integrations and roadmaps.
  • Become an expert in creative production, including HTML5 and DCO.
  • Create commercial and technical documentation for our products.
  • Study for relevant industry-recognized qualifications.
  • Learn to create dashboards in Tableau.
  • Learn SQL and gain a taste for other languages such as Python.
  • Work in an Agile environment, learning project management principles and practices.

About You

Above all, you need to be curious about how things work and interested in problem-solving. You should have a numerical degree in technology, mathematics, science, engineering, or computer science, or another related discipline. Familiarity with any coding language, such as SQL, Python, C#, or HTML/Javascript, would be an advantage but not essential. You must have an analytical mindset, with the ability to interpret data, identify patterns, and contribute to process improvement initiatives. Attention to detail is a must, and a keenness to learn more about marketing and advertising technology is essential.

Key Responsibilities

  • Be the primary person responsible for Ad Operations in the agency.
  • Collaborate with teams to resolve Ad Operations issues, ensuring timely and accurate reconciliation of discrepancies.
  • Ensure clear and timely communication in all aspects of your work.
  • Complete appropriate entry-level online qualifications to cement your learning.
  • Be a champion for the Data & Tech team.
  • Provide support to internal teams, ensuring the delivery of high-quality reports to clients.
  • Always be on the lookout for opportunities to automate and innovate.
  • Take and keep clear notes in meetings.
  • Ensure timesheets are completed accurately and in good time.

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