Patient Care Coordinator

1 week ago


Grays, Thurrock, United Kingdom Optical Express Full time

About Optical Express

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We are a leading provider of eye care services, dedicated to delivering exceptional patient experiences and outstanding clinical outcomes. Our team is passionate about making a positive impact on people's lives.

Job Overview

This role involves building strong relationships with patients, ensuring their needs are met, and providing exceptional customer service throughout their journey with us. You will work closely with our optometrists and other teams to deliver a world-class experience.

Responsibilities

  • Communicate effectively with patients, understanding their needs and preferences.
  • Assist with patient consultations, ensuring they feel informed and supported.
  • Use state-of-the-art equipment to perform eye scans as part of comprehensive health checks.
  • Accurately maintain patient records, ensuring confidentiality and data protection.

Requirements

  • Excellent communication and interpersonal skills.
  • Strong organizational abilities, prioritizing tasks and managing time effectively.
  • Ability to work in a fast-paced environment, remaining calm under pressure.

Benefits

  • A competitive salary of £24,000 per annum + bonus.
  • Opportunities for ongoing training and development.
  • Generous pension scheme.
  • Free eye tests and discounted prescription eyewear.

Why Join Us?

At Optical Express, we believe in investing in our people and technology to deliver exceptional results. If you share our passion for patient care and excellence, this could be the perfect opportunity for you.



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