Air Freight Coordinator
3 hours ago
Air Import Coordinator Job Description
**Job Summary:**
Gleeson Recruitment Group is seeking a skilled Air Import Coordinator to join our team. As an Air Import Coordinator, you will be responsible for effectively managing service operations, providing exceptional customer service, and overseeing the entire shipment process.
**Key Responsibilities:**
* Manage service operations, supply information, and generate quotes for Air transportation
* Provide exceptional customer service across all transportation channels
* Oversee the entire shipment process to ensure precise and timely bookings
* Expedite the processing of shipment information to prevent potential delays
* Communicate with customers to provide tailored quotations based on their specific needs
* Exhibit a thorough understanding of customs regulations, dangerous goods handling, and insurance procedures
* Collaborate with customs brokers, furnishing them with accurate information for swift import clearance in compliance with regulatory requirements
* Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols
* Interact with customers professionally and courteously
* Contribute to business development initiatives
* Maintain precise documentation, records, and system updates to uphold data integrity
**Ideal Candidate:**
* Experience in handling multiple modes of freight (Air, Ocean & Road)
* At least 1 year of experience in the freight industry
**About Us:**
Gleeson Recruitment Group is a disability confident employer and welcomes applicants of all backgrounds, experiences, and abilities. We are committed to providing a fair and inclusive recruitment process.
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