Retail Sales Manager

3 weeks ago


Welwyn Garden City, Hertfordshire, United Kingdom Jo Malone London Full time

About the Role:

We are seeking an experienced and dynamic Boutique Manager to lead our team of Sales Advisors at Jo Malone London. As a key member of our retail team, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and the leadership of a high-performing team.

About You:

To be successful in this role, you will have a proven track record of retail management experience, preferably within beauty or a fast-paced retail environment. You will also have experience setting sales and customer service targets, sales analysis, and staff scheduling. Additionally, you will have previous retail operations experience, including inventory and facilities management, and cash reconciliation. If you have a passion for leading, coaching, and developing a team to succeed, and creating and executing in-store events, we would love to hear from you.

What We Offer:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering


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