Senior Operations Manager
6 hours ago
Job Summary:
We are seeking a Senior Operations Manager to oversee the delivery of responsive and complex property repairs across a housing portfolio. This pivotal role requires a dynamic leader with a proven track record in property maintenance and repairs.
The successful candidate will lead the delivery of responsive repairs, optimizing resources to meet operational performance metrics. A customer-first culture will be embedded, handling escalated complaints and delivering improvements to enhance resident satisfaction.
The estimated salary for this position is £72,000 per annum.
To excel in this role, significant experience managing diverse teams and delivering high-volume, cost-effective repairs services is required. A higher-level qualification in construction or a related field and a strong working knowledge of health and safety regulations are also necessary.
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