Senior Operations Manager

6 hours ago


Eastleigh, Hampshire, United Kingdom Service Care Solutions Full time

Job Summary:

We are seeking a Senior Operations Manager to oversee the delivery of responsive and complex property repairs across a housing portfolio. This pivotal role requires a dynamic leader with a proven track record in property maintenance and repairs.

The successful candidate will lead the delivery of responsive repairs, optimizing resources to meet operational performance metrics. A customer-first culture will be embedded, handling escalated complaints and delivering improvements to enhance resident satisfaction.

The estimated salary for this position is £72,000 per annum.

To excel in this role, significant experience managing diverse teams and delivering high-volume, cost-effective repairs services is required. A higher-level qualification in construction or a related field and a strong working knowledge of health and safety regulations are also necessary.



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