Senior Operations Manager

1 month ago


Eastleigh, Hampshire, United Kingdom apetito Full time

We are seeking an exceptional Senior Operations Manager to lead our Retail Sales and Operations team in Southampton, based in Eastleigh.

About Wiltshire Farm Foods

As part of the apetito group, we are the UK's largest ready-meal supplier, cooking and delivering over 330 delicious frozen meals across the UK primarily to the elderly, their family members, and healthcare professionals.

We pride ourselves on making a real difference to our customers' lives through good old-fashioned service, innovative products, and continuous improvement.

Job Description

The Senior Operations Manager will be responsible for taking ownership of their territory, producing outstanding results through embracing national support while enhancing local relationships with customers and within the community.

Main Responsibilities:
  • Developing and supporting the team to talk about our food passionately and knowledgeably.
  • Relentlessly focusing on labour, vehicle, depot, and local marketing costs as principal levers.
  • Reviewing performance each month with the Regional Manager.
  • Implementing all national campaign activities for new and existing customers.
  • Ensuring all CRM activities are executed.
  • Implementing local growth initiatives to deliver targets agreed (sheltered housing, CSA training, etc.).
Requirements

We are looking for someone with demonstrable experience of delivering sales and profitability targets, a natural affinity for setting high standards, and a relentless focus on providing the best service.

Desirable Experience, Skills, and Abilities:
  • Retail, care, hospitality, or own business experience.
  • Experience of implementing and compliance with Health & Safety processes.
Qualifications:
  • GCSE or equivalent Maths and English.
  • Full clean UK driving licence.
What We Offer

We offer a competitive salary of £43,000 - £50,000 per annum, depending on experience, plus additional benefits including 33 days holiday per year, discretionary annual bonus scheme, pension scheme with employer matched contributions up to 4%, life assurance scheme worth at least 1x annual salary, and more.



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