Senior Care Operations Manager

1 month ago


Eastleigh, Hampshire, United Kingdom Elite Full time
Elite Live-In Care Overview

We are a national provider of live-in care, dedicated to delivering exceptional support to individuals in need. As we continue to grow, we are seeking an experienced and compassionate Senior Care Operations Manager to join our team.

About the Role

We are looking for a skilled leader to oversee our care workers in the community and plan care packages that cater to each individual's unique needs. This role is based at our Southampton branch, but requires regular travel to service users' homes. A driving license and use of a vehicle are essential for this position.

The successful candidate will be responsible for:
  • Providing personalized support to care workers in the field and offering guidance remotely.
  • Creating person-centered care plans and risk assessments using our computerized care planning system.
  • Auditing communication logs, medication charts, and financial records.
  • Serving as the face of Elite Live-In Care within the local community.
  • Participating in a backup/on-call rota.
  • Maintaining excellent relationships with care workers, service users, stakeholders, and the office team.

Benefits

We offer a comprehensive benefits package, including:
  • Our WeCare App providing 24/7 access to online GP services, mental health support, financial assistance, and virtual wellbeing resources.
  • A Blue Light Card, which reimburses your subscription fee and grants access to thousands of discounts at popular establishments, brands, shops, and restaurants.
  • Career education opportunities, including Health and Social Care Qualifications.
  • Career development opportunities.
  • Support to claim additional mileage relief from HMRC each year.

Requirements

To be successful in this role, you must have experience working in a care setting and proficiency in compiling care plans and risk assessments. The estimated salary for this position is £40,000 - £45,000 per annum, depending on experience.
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