Store Manager Position

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Toolstation Full time

About the Role

As a Store Manager at Toolstation, you will be responsible for leading a team to deliver exceptional customer service and sales results. This is a challenging and rewarding role that requires a strong leader who can motivate and develop their team to achieve great things.

Key Responsibilities

  • Delivering great service by ensuring your team provides a positive customer experience and drives sales through service.
  • Mucking in by helping the team get the job done, including checking and unpacking deliveries, opening and closing the branch, stocking shelves, and cleaning the branch.
  • Inspiring your team by encouraging a positive mindset, building a culture of feedback, praise, and recognition.
  • Asking questions and building relationships by ensuring your team receives the development they need to support future business growth and succession.
  • Leading from the front by coaching, motivating, and engaging your team to create a great place to work where engagement is key.

What We Offer

As a Store Manager at Toolstation, you will receive a competitive salary, benefits package, and opportunities for career development and growth. You will also be part of a dynamic and supportive team that is passionate about delivering exceptional customer service and sales results.

Requirements

  • Proud track record of developing high-performing and engaged retail teams.
  • Dedicated to leading a team to deliver sales through superb customer service and amazing results.
  • Happy to muck in and get your hands dirty, and passionate about developing future leaders.
  • Customer-focused and ensure the customer remains at the heart of everything you do.
  • Relentless determination to achieve results whatever the challenges, coaching your team to deliver.
  • Flexible and able to plan effectively.

About Toolstation

Toolstation is one of Britain's fastest-growing multi-channel retailers of tools, accessories, and building supplies. We are an integral part of Travis Perkins plc and are committed to delivering a lot more than just tools. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us.



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