Store Manager

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Toolstation Full time

Job Summary

As a Store Manager at Toolstation, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and sales results. You will be the face of the store, ensuring a positive customer experience and maintaining high branch standards.

Key Responsibilities

  • Lead and motivate a team of retail professionals to achieve sales targets and deliver exceptional customer service.
  • Manage the day-to-day operations of the store, including stock management, customer service, and team performance.
  • Develop and implement sales strategies to drive business growth and improve customer engagement.
  • Ensure the store is always well-stocked, clean, and welcoming to customers.
  • Build strong relationships with customers, colleagues, and suppliers to drive business success.

Requirements

  • Proven track record of leading high-performing retail teams and delivering sales results.
  • Excellent customer service skills and ability to build strong relationships with customers.
  • Strong communication and leadership skills, with the ability to motivate and inspire a team.
  • Ability to work flexibly and adapt to changing business needs.
  • Knowledge of retail operations, including stock management, customer service, and sales strategies.

What We Offer

  • Competitive salary and bonus scheme.
  • Opportunities for career development and progression.
  • Excellent benefits package, including 22 days' holiday, company pension scheme, and life assurance.
  • Discounts on Toolstation products and services.
  • Access to our Toolstation Academy training programmes.

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