Complaint Management Professional

4 days ago


Liverpool, Liverpool, United Kingdom Barclays Bank PLC Full time

The Complex Inquiry Handler role at Barclays Bank PLC is an ideal position for individuals who are passionate about delivering exceptional customer service and resolving complex customer inquiries. As a key member of our team, you'll be responsible for providing specialist advice and support to customers, collaborating with other teams to align customer care processes.

This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. You'll need to be able to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.

Our bank offers a dynamic and inclusive work environment, with a focus on employee development and growth. We provide comprehensive training and ongoing support to help you achieve your career goals.

Benefits include a starting salary of £26,500, flexible working hours, and access to our Employee Assistance Programme.



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