Entry-Level IT Expert

1 week ago


Huntingdon, Cambridgeshire, United Kingdom Baltic Apprenticeships Full time
Job Description

As an IT Support Apprentice, you will be responsible for troubleshooting customer IT issues, configuring and testing new equipment, and providing timely and accurate logging of customer issues on our ticketing system. You will work towards obtaining your Information Communication Technician qualification, delivered by our expert training team at Baltic Apprenticeships.

  • Logging customer issues onto our ticketing system
  • Troubleshooting customers' IT or Telecoms issues through diagnostic techniques
  • Configuring and testing new kit prior to installing at customer site
  • Producing clear descriptions of user problems


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