Customer Service Representative

4 weeks ago


Westbury, Wiltshire, United Kingdom Miles Recruitment Ltd Full time

We are looking for a skilled Customer Service Representative to join our team at Miles Recruitment Ltd.

As an After Sales Coordinator, you will be responsible for ensuring that our customers receive excellent service from point of sale to delivery.

Key responsibilities include:

  • Processing accurate job and project information to support the departmental workflow
  • Gathering information on job statuses and updating customers as necessary
  • Liaising with internal departments to ensure jobs remain on track
  • Coordinating with customers to find information to enable jobs to be completed
  • Maintaining samples register and updating samples progress
  • Ensuring that processes within your control adhere to relevant standards and Health and Safety requirements

Requirements:

  • Comfortable using IT software, Word, and Excel
  • Problem-solving skills


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