Aftersales Coordinator

13 hours ago

Westbury, Wiltshire, United Kingdom Miles Recruitment Full time
About the Role:
Aftersales Coordinator

We are seeking a talented and organized individual to join our team as an Aftersales Coordinator. In this role, you will play a crucial part in maintaining our high standards of customer service and ensuring the smooth operation of our aftersales process.

Key Responsibilities:
  • Process accurate job and project information to support the departmental workflow.
  • Gather information on job status and update customers as necessary.
  • Coordinate with internal departments to ensure jobs remain on track.
  • Maintain samples register and update samples progress.
  • Ensure that the processes within your control adhere to relevant standards, Health and Safety requirements.

Requirements:
  • Comfortable using IT Software, Word, and Excel.
  • Enjoy problem-solving and are organized.
  • Excellent communication skills and enjoy talking to people.
  • Attention to detail.

What We Offer:
  • A competitive salary (paid monthly).
  • An annual discretionary bonus.
  • A company pension (4% Employer, 4% Employee paid).
  • Life insurance (1 x salary).
  • Sick pay (SSP for the 1st year, then 4-week full pay and 4 weeks at half pay).
  • Invitation to join the Medicash plan after probation.

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