Debt Recovery Enforcement Agent

4 weeks ago


London, Greater London, United Kingdom Bristow and Sutor Group Full time
About the Role

We are seeking a highly skilled and motivated Enforcement Agent to join our team at Bristow and Sutor Group. As a key member of our team, you will be responsible for visiting debtors' properties to arrange payment of outstanding debts, setting up and agreeing repayment arrangements, and assisting debtors in completing questionnaires.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work independently and as part of a team. You will also have a full UK driving license and be able to drive both manual and automatic vehicles.

In return, we offer a competitive salary, uncapped earnings, and a range of benefits including a company vehicle, fuel card, and expenses. You will also receive full training and qualifications to become a Certificated Enforcement Agent.

Key Responsibilities
  • Visiting debtors' properties to arrange payment of outstanding debts
  • Setting up and agreeing repayment arrangements
  • Assisting debtors in completing questionnaires
  • Taking control of goods – where required
  • Removing goods - where necessary
  • Making enquiries with neighbours if debtors have moved or left a property
  • Compiling short reports about your visit, along with any necessary paperwork
  • Assessing debtor vulnerability and signposting them to support services – if required
  • Liaising with office-based colleagues regarding active cases
  • Working by yourself, often in different geographical areas each day
  • Handling cash payments – where required
Requirements
  • Full UK driving license (held for at least 2 years)
  • Ability to drive both manual and automatic vehicles
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic salary + bonuses + overtime (OTE £50,000 to £70,000)
About Us

Bristow and Sutor Group is a leading UK debt recovery enforcement group and proud partner to Transport for London. We have been growing for 40 years and are passionate about developing our people, investing in technology, and setting industry standards for ethical conduct.

We are an equal opportunities employer and promote a culture where diversity is valued, respected, and built upon. We attract and retain a workforce based on merit and ability and are reflective of the communities we are part of.



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