Parking Debt Recovery Specialist

4 weeks ago


London, Greater London, United Kingdom Tower Hamlets Partnership Full time

We are seeking a skilled Parking Debt Recovery Specialist to join our Revenue Services Department, dealing with the recovery and enforcement of parking penalty charge notices.

This part-time role involves working with large numbers of emails, telephone calls, and letters, exercising appropriate judgment and discretion when handling matters.

Key responsibilities include preparing Orders for Recovery and Warrants of Control, working with external enforcement agents in the collection of outstanding penalty charge notices, and managing cases in line with the parking recovery process.

Requirements include experience in parking debt recovery, excellent communication, administrative, and organizational skills, and a good knowledge of the processes involved from the issuance of a PCN.

The Service currently works in a hybrid environment with remote working and a presence in the office where required.

Tower Hamlets vision for our borough is that people are aspirational, independent, and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough.

We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.



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