Enforcement Support Officer
2 weeks ago
Job Title: Enforcement Support Officer
Job Type: Full-time Contract
Location: Lewisham
Hourly Rate: £22 (umbrella)
About the Role:
We are seeking an Enforcement Support Officer to join our team at Novax Recruitment Ltd. The successful candidate will be responsible for planning their daily schedule of work allocated by the Enforcement Agent Team Leader or other senior managers.
Key Responsibilities:
- Planning and managing daily work schedules to meet service requirements.
- Ensuring all necessary actions are taken to collect revenue efficiently and effectively.
- Ensuring debts are collected in accordance with legislation, internal processes, procedures, codes of practice, and GDPR regulations.
- Proofing of daily system documentation to ensure data accuracy and compliance with GDPR regulations.
Requirements:
- Knowledge of systems such as OneStep, AIM portal, and academy.
- Experience working in the debt recovery industry, preferably with knowledge of the Taking Control of Goods Regulations 2014.
- Excellent call handling skills and ability to manage difficult calls and conflicts.
- Able to work later shift patterns up to 7pm.
How to Apply:
Please submit your application via the contact details provided. You will be contacted with further information about this opportunity.
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