Enforcement Support Officer

4 weeks ago


London, Greater London, United Kingdom Novax Recruitment Full time
Job Title: Enforcement Support Officer

We are seeking a highly skilled Enforcement Support Officer to join our team at Novax Recruitment. As an Enforcement Support Officer, you will play a crucial role in ensuring the efficient and effective collection of revenue.

Key Responsibilities:
  • Plan and manage your daily schedule of work allocated by the Enforcement Agent Team Leader or other senior managers.
  • Work evenings, weekends, and occasional public holidays to meet service requirements.
  • Collect revenue efficiently and effectively, ensuring all necessary actions are taken in accordance with legislation, internal processes, procedures, and GDPR.
  • Proof and verify daily system documentation, ensuring data accuracy and compliance with GDPR regulations.
Requirements:
  • Knowledge of OneStep, AIM portal, and academy systems.
  • Experience in the debt recovery industry, preferably with knowledge of the Taking Control of Goods Regulations 2014.
  • Excellent call handling skills and ability to manage difficult calls and conflicts.
  • Able to work later shift patterns up to 7pm.

Please submit your application via the contact details provided, and you will be contacted with further information about this opportunity.



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