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Debt Recovery Specialist

1 month ago

London, Greater London, United Kingdom MERJE Full time
Job Title: Enforcement Agent London

Join a leading debt recovery enforcement company as an Enforcement Agent in London. This is a unique opportunity to work in a dynamic team, providing a vital service to customers in debt.

About the Role

The successful candidate will be a Trainee or Certificated Enforcement Agent based in the West Midlands, working from home or in the field. Once trained, they will be responsible for visiting properties of customers in debt, helping them reach the best solution to avoid further action.

Key Responsibilities
  • Visiting customers in debt to provide support and guidance.
  • Speaking with customers or neighbours to understand their situation and provide assistance.
  • Completing questionnaires and updating the system to ensure accurate records.
  • Taking control of goods and removing them if necessary, in accordance with company policies.
  • Planning work schedules and visits to properties to ensure efficient use of time.
Requirements
  • Strong interpersonal skills, with the ability to stay calm and influence people to find the best solutions.
  • Trustworthy and honest, with a commitment to treating people with respect and dignity.
  • Balanced and fair, with the ability to make decisions with integrity and use different tactics to handle challenging or vulnerable customers.
  • Determined and disciplined, with a willingness to go the extra mile to get the job done and be rewarded for results.
  • Resilient problem solver, able to think on their feet and adapt to changing situations.
Benefits
  • Company car and fuel card for business expenses.
  • Flexible working hours to accommodate individual needs.
  • Smart and modern working environment.
  • Company pension plan and 28 days paid annual leave.
  • Full training and Certification to become a Certified Enforcement Agent.

As a leading debt recovery enforcement company, we offer a unique opportunity to work in a dynamic team, providing a vital service to customers in debt. If you are looking for a challenging and rewarding role with excellent training and career development opportunities, please apply now.

Applicants must be located and eligible to work in the UK without sponsorship. Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website.