Assistant Service Manager
4 weeks ago
Avenues Group is seeking a highly skilled and dedicated Assistant Service Manager to join our team. As a key member of our service management team, you will play a vital role in supporting our service managers to deliver high-quality services to our customers.
The ideal candidate will have experience of working with people disadvantaged through illness and disability, and will have a strong understanding of the balance between keeping our people safe and positive risk-taking. You will be responsible for maintaining an understanding of the social care sector and how it impacts on areas of responsibility and the organisation.
Key responsibilities will include:
- Working with your Service Manager to use management information to make sound business decisions.
- Assisting the Service Manager to encourage a solutions-led culture.
- Maintaining a practical knowledge of policies and procedures and ensuring appropriate usage.
- Effectively recruiting, developing and managing employees in a fair and consistent manner.
- Working with your Service Manager to reinforce a culture of continuous improvement.
- Acting as the Service Manager in their absence.
We offer a range of benefits, including paid enhanced DBS, flexible working, up to 28 days paid annual leave (pro rata), access to high-quality training, contributory pension scheme with life assurance, and free and confidential 24/7 access to the health portal and employee assistance programme.
Avenues Group is a not-for-profit organisation driven by strong ethics, and we invest everything back into our staff and the people we support. We believe that a good Assistant Service Manager with the right values can be supported to develop the skills needed, and we will support you with excellent training, ongoing coaching and other benefits.
As a member of our team, you will become part of the strong Avenues community, which is there to support you each day. We're there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career.
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