Homestay Team Leader

6 days ago

Woolwich, United Kingdom Talent Finder Full time
Job Description

At Talent Finder, we are seeking a highly skilled and experienced Team Leader to join our Accommodation Team. As a key member of our team, you will be responsible for ensuring the smooth and efficient running of our accommodation operations.

Key Responsibilities
  • Coordinate day-to-day tasks and provide guidance to the team to ensure high standards of service delivery to students and host families.
  • Ensure the accommodation team meets daily and monthly performance targets, including workflow optimisation and problem-solving.
  • Support the team in matching students with appropriate host families and resolve escalated issues promptly.
  • Ensure high service standards through regular checks and home visits, and liaise with the Accommodation Director for regulatory compliance.
  • Maintain clear communication on priorities, tasks, and progress, and report team performance and challenges to the Accommodation Director.
Requirements
  • 2-5 years of experience in student accommodation, homestay, or similar sectors.
  • Proven leadership experience focused on performance targets and operational efficiency.
  • Strong organisational and time-management abilities, excellent written and verbal communication skills, and problem-solving skills.
  • Ability to motivate teams and foster a positive environment, and proficient in Microsoft Office and database management.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A supportive and collaborative work environment.

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