Service Delivery Manager
2 weeks ago
We're looking for an ambitious Customer Service Team Lead to join our team at The Portfolio Group. As a seasoned professional with at least 1 year of experience in team management, you'll be responsible for driving customer satisfaction and delivering business results.
Your key responsibilities will include supporting the BrightHR Activation and Engagement Specialist team, meeting and exceeding your own KPIs, and leading the Support team to achieve its goals.
Key Responsibilities:- Drive customer satisfaction through exceptional service delivery
- Develop and implement strategies to improve team performance
- Conduct regular coaching sessions to enhance team members' skills
- Maintain accurate records and reports to track team performance
- Collaborate with other teams to resolve complex issues
- Proven leadership skills
- Excellent communication and problem-solving skills
- Able to work independently and as part of a team
- Minimum 1 year team management experience
Salary: $60,000 - $80,000 per annum. Benefits include 25 days' holiday, plus bank holidays, a birthday off, Perkbox discounts, and more.
-
Driver for Multi Drop Delivery
3 days ago
Manchester, United Kingdom DX Delivery Full timeJob DescriptionAs a driver for multi drop delivery, you will be responsible for transporting products safely to customers' premises.You will need to have good geographical knowledge and take pride in delivering exceptional customer service.The role involves problem-solving and building rapport with customers to ensure their needs are met.
-
It Service Delivery Manager
3 weeks ago
Manchester, United Kingdom Adria Solutions Ltd Full timeIT Service Delivery Manager – Up to £60k Our Manchester client is looking for an experienced IT Service Delivery Manager.This is a standalone role, responsible for taking ownership of the service delivery function at a growing organisation.We are looking for someone who can fully manage incident handling and escalations, serving as the main point of...
-
IT Service Delivery Manager
2 months ago
Manchester, United Kingdom CV-Library Full timeIT Service Delivery Manager – Up to £60k Our Manchester client is looking for an experienced IT Service Delivery Manager. This is a standalone role, responsible for taking ownership of the service delivery function at a growing organisation. We are looking for someone who can fully manage incident handling and escalations, serving as the main...
-
IT Service Delivery Manager
3 weeks ago
Manchester, United Kingdom Adria Solutions Ltd Full timeIT Service Delivery Manager – Up to £60k Our Manchester client is looking for an experienced IT Service Delivery Manager. This is a standalone role, responsible for taking ownership of the service delivery function at a growing organisation. The role also involves working closely with vendors, holding them accountable to third parties, and building...
-
IT Service Delivery Manager
3 weeks ago
Manchester, United Kingdom Adria Solutions Ltd Full timeIT Service Delivery Manager – Up to £60k Our Manchester client is looking for an experienced IT Service Delivery Manager. This is a standalone role, responsible for taking ownership of the service delivery function at a growing organisation. We are looking for someone who can fully manage incident handling and escalations, serving as the main point...
-
Service Delivery Manager
3 weeks ago
Manchester, United Kingdom Network Plus Services Full timeService Delivery Manager Purge & Relight Our Role As a Purge and Relight Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit.You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation,...
-
Service Delivery Manager
1 week ago
Manchester, United Kingdom Ip Integration Full timeJob Description Service Delivery Manager Location - Reading or London Do you want the opportunity to join an exciting team of people who are obsessed with providing exceptional customer contact?We are seeking a high-performing, self-motivated individual who is driven by building exceptional relationships with our customers and delivering against very strong...
-
IT Service Delivery Manager
4 weeks ago
Manchester, United Kingdom Sitel Corp. Full timeWe are seeking a seasoned IT professional to fill the position of IT Service Delivery Manager. This role requires strong leadership and technical skills to manage the delivery of end-to-end IT services across multiple facilities.About the JobThe successful candidate will work closely with our operational and support teams to ensure the delivery and continual...
-
Service Delivery Manager
2 days ago
Manchester, United Kingdom Network Plus Services Full timeService Delivery Manager Purge & Relight Our Role As a Purge and Relight Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation,...
-
Service Delivery Manager
3 weeks ago
Manchester, United Kingdom Network Plus Services Full timeService Delivery Manager Purge & Relight Our Role As a Purge and Relight Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation,...
-
Service Delivery Manager
3 weeks ago
Manchester, United Kingdom Network Plus Services Full timeService Delivery Manager Purge & RelightOur RoleAs a Purge and Relight Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation,...
-
Service Delivery Manager
3 weeks ago
Manchester, United Kingdom Network Plus Services Full timeService Delivery Manager Purge & Relight Our Role As a Purge and Relight Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit.You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation,...
-
It Service Management Delivery Manager
3 weeks ago
Manchester, United Kingdom Adria Solutions Ltd Full timeIT Service Delivery Manager – Up to £60k Our Manchester client is looking for an experienced IT Service Delivery Manager.This is a standalone role, responsible for taking ownership of the service delivery function at a growing organisation.The role also involves working closely with vendors, holding them accountable to third parties, and building solid...
-
Service Delivery Manager
4 weeks ago
Manchester, United Kingdom Freshfields Bruckhaus Deringer Full timeDeliver Exceptional Service and ResultsAbout Freshfields Bruckhaus DeringerFreshfields Bruckhaus Deringer is a leading international law firm providing business law advice of the highest quality. We strive to be the go-to firm for legal expertise, wherever our clients need us.We believe that our people are our greatest strength. With over 2,400 lawyers...
-
Service Delivery Manager
3 weeks ago
Manchester, United Kingdom Network Plus Services Full timeService Delivery Manager Purge & RelightOur RoleAs a Purge and Relight Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation,...
-
Service Delivery Manager
2 days ago
Manchester, United Kingdom Airswift Full timeAbout UsAirswift is a leading provider of workforce solutions to the STEM industries. With over 40 years of experience, we have established ourselves as a trusted partner for international workforce solutions.We are committed to delivering exceptional services to our clients and contractors alike. Our team of experts across 37 countries supports over 8,000...
-
It Services Delivery Manager
3 weeks ago
Manchester, United Kingdom Better Placed Ltd - A Sunday Times Top 10 Employer In 2023! Full timeIT Service Delivery Manager Location: Manchester (Onsite but hybrid options available) Ecommerce has seen a major resurgence this year and I'm working with a brand that has hit £40m+ in revenue this year alone.They're going from strength to strength and looking to bring on board an experienced IT Service Delivery Manager as they look to grow further in...
-
Service Delivery Manager
3 weeks ago
Manchester, United Kingdom Redfaire Full timeRedfaire is a fast-growing, international technology company headquartered in Limerick, Ireland.Redfaire implements, optimises and supports users of Oracle ERP.Our goal is to transform the way our clients do business by developing and implementing IT solutions that create value, drive innovation, and reduce overall costs.We are problem solvers and trusted...
-
IT Service Delivery Manager
3 weeks ago
Manchester, United Kingdom Better Placed Ltd - A Sunday Times Top 10 Employer in 2023! Full time €50,000 - €60,000IT Service Delivery Manager Location: Manchester (Onsite but hybrid options available) Ecommerce has seen a major resurgence this year and I’m working with a brand that has hit £40m+ in revenue this year alone. They’re going from strength to strength and looking to bring on board an experienced IT Service Delivery Manager as they look to grow further...
-
IT Service Delivery Manager
3 weeks ago
Manchester, United Kingdom Better Placed Ltd - A Sunday Times Top 10 Employer in 2023! Full time €50,000 - €60,000IT Service Delivery Manager Location: Manchester (Onsite but hybrid options available) Ecommerce has seen a major resurgence this year and I’m working with a brand that has hit £40m+ in revenue this year alone. They’re going from strength to strength and looking to bring on board an experienced IT Service Delivery Manager as they look to grow further...