Strategic Operations Director

4 weeks ago


Lancashire, United Kingdom Fuuse Full time
About the Role

We are seeking a highly experienced Chief Operating Officer to join our team at Fuuse, a SaaS business at the forefront of a rapidly growing industry. As a key member of our executive team, you will be responsible for delivering on our core objectives, making strategy a reality, and successfully managing rapid growth and its associated challenges.

As a trusted partner to our CEO, board, and executive team, you will play a critical role in shaping our long-term strategic goals and leading, managing, and implementing projects to achieve these objectives.

Key responsibilities will include:

  • Execution and delivery of our company strategy, including the implementation of systems and processes to support our core revenue objectives.
  • Operational systems and processes, including the implementation of new processes and systems to enable our company to scale.
  • Project management, leading projects with a strong overview of problem, solution, key benefits, accountability, and success criteria that deliver on our strategic plans.
  • Senior leadership accountability, ensuring our senior leadership team is aligned and delivering on our objectives and agreed goals and KPIs.
  • Drive improved reporting and analysis of internal KPIs, providing strong visibility of performance and enabling us to accelerate new targets and objectives.
  • Overseeing revenue operations and operational delivery of new products, propositions, and services.
  • People, recruiting and shaping great teams, including overseeing employee productivity, building a positive, inclusive culture, and ensuring team members thrive.
  • Compliance, ensuring compliance with regulatory requirements and quality standards.
  • Risk, identifying and mitigating operational risks.
  • Legals, overseeing our legal team and improving contract processes.
  • Workplace, ensuring our workplaces, whether in Lancaster, London, or remotely at home, are productive and effective.

The ideal candidate will be an executor and finisher who enjoys a fast-paced, high-growth environment. They will have:

-Proven experience as a COO (or similar role) in executive leadership positions, ideally in a scaling SaaS business.

-Significant experience developing scalable, organisational processes.

-Exceptional communication skills.

-A solid grasp of data analysis and performance metrics.

-Excellent mentoring, coaching, leadership, and people management skills.



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