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Business Relationship Manager

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London, Greater London, United Kingdom InterQuest Financial Markets Full time

Are you a seasoned credit risk professional looking to make a meaningful impact in managing high-risk customer relationships? At InterQuest Financial Markets, we're seeking a Business Support Manager to join our Risk & Compliance team. In this role, you will take ownership of the credit management process for customers facing financial difficulties, with a focus on rehabilitation or mitigating losses. You'll collaborate closely with internal and external stakeholders to support the bank's strategic goals while maintaining risk integrity.

Key Responsibilities:

  • Customer Relationship Management: Lead credit discussions for customers in Watch and Recoveries, deploying restructuring and recovery strategies.
  • Credit Decision Authority: Use delegated authority (DA) to make credit decisions or escalate to senior management for approval where needed.
  • Customer Visits: Conduct site visits to assess project progress, review financials, and engage customers early when signs of financial stress emerge.
  • Credit Restructuring: Recommend loan restructuring options and manage credit documentation and security requirements.
  • Collaboration: Work closely with internal teams (eg, Portfolio Managers, Credit Officers) and external recovery specialists to ensure smooth workflows.
  • Risk & Compliance: Ensure adherence to the regulatory framework and conduct standards, maintaining a focus on risk mitigation and operational targets.