Logistics Relationship Builder

2 days ago


Felixstowe, Suffolk, United Kingdom Uniserve Holdings Ltd Full time
Role Overview

We are seeking a skilled Warehouse Account Manager to join our dynamic team at our state-of-the-art facility in Felixstowe. In this role, you will cultivate strong relationships with key accounts, drive operational efficiency, and problem-solve with precision.

About the Role
  • Cultivate Customer Success: Build and maintain strong relationships with key accounts, ensuring their satisfaction and loyalty.
  • Drive Operational Efficiency: Collaborate with internal teams to optimise warehouse operations and meet stringent SLAs.
  • Problem-Solve with Precision: Proactively identify and resolve customer issues, demonstrating a solution-oriented approach.
Key Requirements
  • Proven Experience: At least 1 year of experience in logistics account management.
  • Warehouse Know-How: A solid understanding of fast-paced warehouse operations and logistics processes.
  • Tech-Savvy: Proficiency in Microsoft Office, particularly Excel, to analyse data and create reports.
  • Strong Communication Skills: The ability to articulate ideas clearly and concisely, both verbally and in writing.
  • Adaptability and Problem-Solving: A flexible approach to work and a knack for finding creative solutions.
What We Offer
  • Competitive Salary: £45,000 - £55,000 per annum, depending on experience.
  • Discretionary Bonus: Up to 10% of annual salary.
  • Pension Scheme: A contributory pension scheme.
  • Annual Salary Review: Regular reviews to ensure your salary remains competitive.
  • Free Eye Test and Vouchers: Regular eye tests and vouchers towards glasses.
  • Interest-Free Company Loan: Access to an interest-free company loan.
  • Free On-Site Parking: Convenient parking facilities on site.
  • Cycle to Work Scheme: Encouraged and supported through our cycle to work scheme.
  • Referral Bonus: £750 for successful referrals.
  • Care First Lifestyle Programme: Support for your well-being and lifestyle.
  • Flu Jabs Annually: Free flu jabs annually.
  • Life Assurance: Comprehensive life assurance.
  • Electric Vehicle Charging Points: Convenient charging points on site.
  • Flexible Career Pathway: Opportunities for career progression and development.
  • Supply Chain Academy Education Courses: Access to education courses, including Masters and MBA programmes.


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