Credit Supervisor

18 hours ago


Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time
{"title": "Credit Supervisor", "content": "Job Summary

We are seeking a skilled Credit Supervisor to join our team at Acorn Insurance and Financial Services Limited. As a key member of our mitigation department, you will be responsible for leading a team of credit hire handlers and overseeing the performance management of staff.

Key Responsibilities
  • Lead a team of credit hire handlers and provide guidance on quality auditing, absence, holidays, and time management.
  • Undertake handler audits to identify trends, training needs, and areas for improvement.
  • Drive integral data within the claim file and ensure effective settlement of credit hire claims.
  • Act as a key link between the mitigation department and the wider business to maintain mitigation awareness.
  • Impart technical knowledge to the team through mentoring and coaching.
Requirements
  • Experience in motor claims is essential.
  • Experience in handler and/or managing credit hire claims is desired but not essential.
  • Proven ability to positively influence team members through a culture of openness, trust, and respect.
What We Offer
  • Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year.
  • Additional Buy & Sell Holidays.
  • Company Sick Pay Scheme.
  • Company Paid Maternity & Paternity Leave.
  • Generous Company Pension Scheme.
  • A comprehensive Mental Health support system.
About Us

Acorn Insurance and Financial Services Limited is a leading insurance provider with a strong presence in the taxi insurance space. We have grown significantly in recent years and introduced new product lines, such as home, personal car, courier, and delivery insurance.

We use a hybrid model that allows for both collaboration and deep work, with a mix of face-to-face time and home working.

We believe in giving our customers the best price and service, and we have introduced many innovative products to better serve our drivers.

", "lang_code": "en"}
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