Credit Supervisor

4 days ago


Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time
{"title": "Credit Supervisor", "description": "Job Summary

We are seeking a highly skilled Credit Supervisor to lead our Mitigation Department. As a key member of our team, you will be responsible for managing a team of credit hire handlers, ensuring the effective settlement of credit hire claims, and driving integral data within the claim file.

Key Responsibilities
  • Lead a team of credit hire handlers, providing guidance and support to ensure high-quality performance.
  • Manage the performance of staff, including quality auditing, absence, holidays, and time management, adhering to SLA's and performance reviews.
  • Undertake handler audits, highlighting trends, training, and development needs, and driving integral data within the claim file.
  • Act as a key link between the Mitigation Department and the wider business, ensuring mitigation awareness across the business is maintained.
  • Impart technical knowledge to the team through mentoring and coaching, with a thorough knowledge of areas of indemnity, liability, and credit hire.
About Us

Acorn Insurance and Financial Services Limited is a leading provider of insurance solutions, with a strong presence in the taxi insurance space. We have a hybrid model that allows for both collaboration and deep work, with a focus on work-life balance.

What We Offer
  • Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year.
  • Additional Buy & Sell Holidays.
  • Company Sick Pay Scheme.
  • Company Paid Maternity & Paternity Leave.
  • Generous Company Pension Scheme.
  • A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP).
  • A wide network of mental health first-aiders.
  • Our very own reward and discount platform "Your tomorrow".
  • Fresh fruit Deliveries twice a week.
  • £250 Refer a friend bonus.
  • Cycle to work scheme.
  • Free eye test vouchers and a contribution towards the frames.
  • Regular Employment Engagement including ongoing competitions with fantastic prizes.
  • Charity fundraising events.
", "company": "Acorn Insurance and Financial Services Limited"}
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