Resident Support Assistant

2 days ago

Bristol, Bristol, United Kingdom St Monica Trust Full time
About the Role

We are seeking a highly motivated and compassionate Resident Support Assistant to join our team at St Monica Trust. As a key member of our care home team, you will play a vital role in delivering exceptional care and hospitality to our residents.

Key Responsibilities
  • Provide a holistic, person-centred service to care home residents, identifying their hospitality, housekeeping, and catering needs and preferences.
  • Maintain a high standard of hygiene in accordance with health and safety, infection control standards, food hygiene legislation, and St Monica Trust's policies and procedures.
  • Ensure room checks, communal room comfort, cleanliness, hygiene, and laundry sorting.
  • Meet residents' unique needs and collaborate with colleagues across the care home teams.
  • Prepare and serve food and beverages in a safe and hygienic manner.
Requirements
  • Confident with IT and using standard office programs, including word, outlook/email, and system folders.
  • Understanding of basic food preparation and cleaning techniques.
  • An understanding and appreciation of older people in a care setting and the issues that may affect them.
  • Knowledge of basic health and safety rules.
  • Knowledge of customer service principles.
Desirable Qualifications
  • Level 1 or 2 in Food Hygiene (or equivalent).
  • Level 2 in Healthcare Cleaning (or equivalent).
  • General level of education (GCSE or equivalent).
  • Familiar with Microsoft 365 and video call programs such as Facetime, Zoom, etc.
  • Working experience in a care setting.
  • Knowledge of safe moving and handling techniques.
Working with Us

At St Monica Trust, we value our employees and offer a range of benefits, including competitive salaries, comprehensive training, and opportunities for career development. If you are passionate about delivering exceptional care and hospitality, we encourage you to apply for this exciting opportunity.

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