Performance Management Team Lead
2 days ago
Job Title: Manager of Performance Management
Company: Inoh People Ltd
Job Summary:
We are seeking an experienced and skilled Manager of Performance Management to lead and manage our Hire & Sales Desk team. The successful candidate will be responsible for developing professional relationships with internal and external customers, providing high levels of customer service, and ensuring the smooth operation of our Hire & Sales Desk.
Key Responsibilities:
- Lead and manage the Hire & Sales Desk team, providing guidance and support to ensure the team meets its objectives.
- Develop and maintain professional relationships with internal and external customers, ensuring high levels of customer satisfaction.
- Check availability of equipment internally and ensure that all necessary documentation is up to date.
- Process Hire & Sales orders efficiently and effectively, ensuring that all orders are fulfilled to the highest standard.
- Provide contract administration support, ensuring that all contracts are managed and administered in accordance with company policies and procedures.
- Produce Management Information reports, providing insights and analysis to support business decision-making.
Essential Requirements:
- Experience of working in a Hire Desk or Sales Desk environment, preferably in a Plant & Equipment Hire business or Construction Plant Department.
- Proven experience of team management and supervision, with a track record of achieving team objectives.
- Experience of using ERP systems for order and contract processing, with a strong understanding of commercial acumen.
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