Director of Hospitality Partnerships and Growth
6 days ago
About the Role
We are seeking a highly experienced and skilled Director of Hospitality Partnerships to join our team at Lightspeed. As a key member of our leadership team, you will be responsible for managing a small team of partnership managers who directly manage product partners integrated across our point of sale and online ordering platforms.
Key Responsibilities
- Build and manage a team that oversees all product integration partnerships across our point of sale and online ordering platforms.
- Identify product partnership opportunities to develop and guide our partner strategy in the Hospitality space across products and geographies.
- In partnership with the wider Strategy Team, develop and execute against our 'build/buy/partner' framework to accelerate our product roadmaps and build product moats for our Hospitality business.
- Collaborate across teams to build a compelling app-marketplace and develop self-service partner tools to help accelerate the growth of our app ecosystem partners.
- Work with potential and existing partners to define desired outcomes, investment, and nurture relationships that lead to long-term opportunities.
- Develop and negotiate strategic partnership agreements that meet the company's strategic needs while ensuring mutual benefit to both parties.
- Manage results with partner companies through regular governance processes.
- Act as a key source of knowledge and subject matter expertise on market/competitive dynamics.
Requirements
- 10 years working in partnerships in the point of sale, payments, or hospitality SaaS space.
- Proven results working across legal, product, and commercial teams.
- Experience in a global SaaS environment, preference for fast-growth and global.
- Track record of being able to both set or shape strategy, as well as delivering executional plans that have measurable impact on the business.
- Experience engaging at an executive level both internally with cross-functional groups and externally with partners.
- Proven record of leading a diverse, high-performing team across geographical regions and experience building high-performing, inclusive teams.
- Exceptional written/verbal communication and presentation skills.
- Ability to work independently with a high degree of accountability, while also able to collaborate cross-functionally with exceptional interpersonal skills.
- Proven ability to thrive in a fluid, fast-paced, unpredictable environment.
- Unquestionable ethics, integrity, and business judgment; you share our values, and work in accordance with those values.
- Highly motivated and adaptable with a demonstrated ability to thrive in a challenging, fast-paced, and team-oriented environment.
What's in it for You?
As a member of the Lightspeed team, you will have the opportunity to work with a talented group of professionals who are passionate about delivering exceptional results. You will also have access to a range of benefits that will support your career growth and well-being, including:
- Lightspeed share scheme (we are all owners).
- Pension fund.
- Axa Health insurance.
- Health and wellness benefit of £400 per year.
- Mental health online platform and counselling & coaching services.
- Flexible PTO.
- Paid leave and assistance for new parents.
- LinkedIn Learning license.
- Volunteer day.
- Public transport benefit of £225 per month.
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