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Retail Operations Manager
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We are seeking a highly skilled and experienced Retail Operations Manager to join our team at Foundation Recruitment. As a key member of our operations team, you will play a crucial role in ensuring the smooth day-to-day running of our shopping centre.
Key Responsibilities:- Manage the delivery of security, cleaning, and maintenance programs to ensure the shopping centre meets high operational standards.
- Liaise with hard and soft service providers to review and maintain Service Level Agreements (SLAs) and KPIs.
- Present and support ongoing maintenance projects to ensure the centre's safety, functionality, and presentation.
- Develop and enhance your management skills within a supportive and collaborative environment.
- Work alongside a dedicated team committed to maintaining excellence in customer service and operations.
- Proven experience in operational management within a customer service/retail environment or similar.
- IOSH/NEBOSH is preferred but not essential.
This is an excellent opportunity to develop your skills and experience in a dynamic and fast-paced environment. If you are a motivated and organized individual with a passion for retail operations, we would love to hear from you.
