Care Navigator/Receptionist

3 days ago


Derby, Derby, United Kingdom Park Medical Practice Full time
Job Title: Care Navigator/Receptionist

About the Role:

Park Medical Practice is seeking a highly skilled and compassionate Care Navigator/Receptionist to join our team. As a key member of our patient services team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities:

  • Provide exceptional patient care and support to patients and staff
  • Answer and direct patient calls, ensuring timely and effective communication
  • Signpost patients to the most relevant services and clinicians
  • Assist with E-consults and other administrative tasks
  • Provide excellent customer service and communication skills
  • Work effectively as part of a team to achieve high-quality patient care

Requirements:

  • Good communication and interpersonal skills
  • Excellent telephone manner and customer service skills
  • Ability to use a computer system (System One)
  • Ability to work as part of a team and provide support to colleagues
  • Flexible working approach and ability to remain calm under pressure

What We Offer:

Park Medical Practice offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing high-quality patient care and are seeking a dedicated and compassionate individual to join our team.

How to Apply:

If you are a motivated and caring individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].



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