Care Navigator/Receptionist
3 days ago
About the Role:
Park Medical Practice is seeking a highly skilled and compassionate Care Navigator/Receptionist to join our team. As a key member of our patient services team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities:
- Provide exceptional patient care and support to patients and staff
- Answer and direct patient calls, ensuring timely and effective communication
- Signpost patients to the most relevant services and clinicians
- Assist with E-consults and other administrative tasks
- Provide excellent customer service and communication skills
- Work effectively as part of a team to achieve high-quality patient care
Requirements:
- Good communication and interpersonal skills
- Excellent telephone manner and customer service skills
- Ability to use a computer system (System One)
- Ability to work as part of a team and provide support to colleagues
- Flexible working approach and ability to remain calm under pressure
What We Offer:
Park Medical Practice offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing high-quality patient care and are seeking a dedicated and compassionate individual to join our team.
How to Apply:
If you are a motivated and caring individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
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