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Medical Office Coordinator

2 months ago

Derby, Derby, United Kingdom Friar Gate Surgery Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Medical Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities
  • Provide a warm and welcoming experience for patients, answering their queries and addressing their concerns in a professional and courteous manner.
  • Manage patient flow, ensuring that appointments are scheduled and patients are seen in a timely manner.
  • Process patient registrations, update medical records, and handle administrative tasks with accuracy and attention to detail.
  • Communicate effectively with patients, healthcare professionals, and other staff members to ensure seamless coordination of care.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Participate in quality improvement initiatives and contribute to a positive and supportive work environment.
Requirements
  • GCSE grade A to C in English and Maths
  • Customer service experience in a healthcare or administrative setting
  • Understanding of issues dealing with vulnerable people
About Us

Friar Gate Surgery is a small, friendly surgery that values its patients and staff. We are committed to providing high-quality care and a supportive work environment. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.