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Branch Manager
2 months ago
We are seeking an experienced Branch Manager to join our team at Irlam Associates, a leading provider of logistics and courier services in the UK. As a Branch Manager, you will be responsible for leading a team of professionals to deliver exceptional customer service and drive business growth.
Key Responsibilities:- Develop and implement effective sales strategies to drive business growth and increase revenue.
- Manage a team of Business Development Managers (BDMs) to achieve sales targets and deliver exceptional customer service.
- Develop and maintain relationships with existing customers to maximize sales penetration and identify new business opportunities.
- Manage the sourcing and booking of vehicles in line with company procedures and ensure compliance with relevant legislation.
- Develop and control resources (vehicles, drivers) to ensure efficient operations and meet customer requirements.
- Identify new clients and convert them into customers using a combination of internal processes and your experience.
- Negotiate prices with subcontract drivers and ensure effective management of drivers through ongoing communication.
- Ensure that internal tracking systems are maintained to the required standards and that customer KPI targets are achieved and maintained.
- Manage BDM targets in line with company objectives, manage BDM activity, CRM compliance, and KPI reporting to ensure delivery of these targets.
- Support, energize, and motivate the team to achieve set targets and manage the office day-to-day operations.
- Experience in the transport sector within the UK and business development skills within this market.
- Knowledge and understanding of the budgeting process and delivery of service levels to budget, including cash collection and cost controls.
- Management of a team, motivation, and objective setting.
- Awareness of the UK van market and an ambitious and entrepreneurial mindset.
- Excellent communication skills.
This is a fantastic opportunity to join a large and growing business in a key role, bringing additional opportunities for the right person to develop their career.
