Lettings Portfolio Manager

3 weeks ago


Peterborough, Peterborough, United Kingdom PMR Full time
Job Title: Lettings Portfolio Manager

The Role:

We are seeking a highly motivated and organized Lettings Portfolio Manager to join our team at PMR. As a key member of our department, you will play a crucial role in the efficient running and development of our lettings operations.

Key Responsibilities:

  • Coordinate the lettings process to minimize voids and maximize performance
  • Ensure compliance with industry best practices and service level agreements
  • Continuously assess and improve the allocated portfolio
  • Attend corporate client meetings to discuss lettings strategies and report on void properties
  • Act as the primary point of contact for clients
  • Conduct regular property visits to ensure high standards are maintained
  • Oversee repairs and maintenance, ensuring strict service levels are met
  • SOURCE and instruct local sub-agents to optimize performance
  • Chase sub-instructed agents for documentation
  • Handle queries and complaints in a professional manner
  • Prepare and submit regular reports to stakeholders
  • Work within budget constraints
  • Ensure all processes and procedures are up-to-date

Requirements:

  • Experience in residential lettings or asset management
  • High level of IT literacy and understanding
  • Excellent organizational, prioritization, and time management skills
  • High level of attention to detail
  • Strong communication, influencing, and relationship-building skills
  • High energy, drive, enthusiasm, and a passion for self-development and teamwork


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