Lettings Portfolio Manager
3 weeks ago
The Role:
We are seeking a highly motivated and organized Lettings Portfolio Manager to join our team at PMR. As a key member of our department, you will play a crucial role in the efficient running and development of our lettings operations.
Key Responsibilities:
- Coordinate the lettings process to minimize voids and maximize performance
- Ensure compliance with industry best practices and service level agreements
- Continuously assess and improve the allocated portfolio
- Attend corporate client meetings to discuss lettings strategies and report on void properties
- Act as the primary point of contact for clients
- Conduct regular property visits to ensure high standards are maintained
- Oversee repairs and maintenance, ensuring strict service levels are met
- SOURCE and instruct local sub-agents to optimize performance
- Chase sub-instructed agents for documentation
- Handle queries and complaints in a professional manner
- Prepare and submit regular reports to stakeholders
- Work within budget constraints
- Ensure all processes and procedures are up-to-date
Requirements:
- Experience in residential lettings or asset management
- High level of IT literacy and understanding
- Excellent organizational, prioritization, and time management skills
- High level of attention to detail
- Strong communication, influencing, and relationship-building skills
- High energy, drive, enthusiasm, and a passion for self-development and teamwork
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