Estate Portfolio Manager
3 weeks ago
About the Role:
We are seeking a highly motivated and experienced Estates Portfolio Manager to join our team at Property Management Recruitment. As a key member of our department, you will play a crucial role in the efficient running and development of our residential portfolio.
Key Responsibilities:
- Coordinate the lettings process to minimize voids and ensure compliance with industry best practices.
- Conduct regular property visits to assess the allocated portfolio and identify areas for improvement.
- Attend corporate client meetings to discuss lettings strategies and report on void properties.
- Provide excellent customer service and be the primary point of contact for clients and tenants.
- Oversee repairs and maintenance, ensuring strict service levels are met.
- SOURCE AND INSTRUCT LOCAL SUB AGENTS TO OBTAIN OPTIMUM PERFORMANCE.
- Chase sub-instructed agents for return of signed documentation.
- Handle queries and complaints in a professional and timely manner.
- Prepare weekly, monthly, and quarterly reports to track performance and budget.
- Work closely with the Tenant Services team to ensure seamless communication and service delivery.
Requirements:
- Proven experience in residential lettings or asset management.
- High level of IT literacy and understanding.
- Excellent organization, prioritization, and time management skills.
- Strong communication, influencing, and relationship-building skills.
- High levels of energy, drive, and enthusiasm with a passion for self-development and teamwork.
What We Offer:
As a valued member of our team, you will have the opportunity to work with a dynamic and supportive team, develop your skills and expertise, and contribute to the success of our residential portfolio.
Location: Peterborough
Hours: Monday to Friday – 9.00am to 5:30pm
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