Estate Maintenance Officer
4 weeks ago
Estate Ranger Job Description
We are seeking a skilled and dedicated Estate Ranger to join our team at IRIS-Networx Services. As an Estate Ranger, you will be responsible for providing a wide range of estate services across our entire portfolio, including repairs and maintenance, health and safety compliance checks, and customer service.
Key Responsibilities:
- Complete estate and street inspections to identify potential disrepair and risks to the public, and report findings to relevant departments.
- Carry out post-inspections of external contractors' ground maintenance services and provide additional support as needed to ensure estates are compliant.
- Complete weekly visits to hostels and schemes to perform repairs and maintenance as identified by scheme managers.
- Provide handyman, caretaking, and pest control services to communal blocks, schemes, and estates.
- Manage site security, including keys, fobs, and access to restricted areas.
- Carry out annual cyclical inspections of flat fire doors and report any issues to the repairs team.
- Conduct Automatic Opening Vent (AOV) testing, emergency light testing, and powered gate inspections in communal blocks.
- Manage and mitigate fire risks at each site, including removing refuse and ensuring bin areas are clear.
- Challenge residents regarding health and safety non-compliance and report any issues to the appropriate team.
- Provide excellent customer service to residents, responding to queries and managing customer expectations.
- Maintain accurate records of inspections and photos, and use hand-held devices to accept, update, and close jobs.
- Remove and dispose of rubbish, sharps, and bulk waste, and keep records for service charging costs.
- Provide services as requested by other teams to assist vulnerable residents, such as house clearance and removals.
- Take responsibility for checking company vehicles weekly and reporting any issues to the Facilities, Health and Safety team.
- Oversee the work of pre-apprentice Estate Rangers and provide instruction and guidance as needed.
Requirements:
- Must hold a full UK driving license.
- Willingness to undertake and maintain a basic DBS check.
- GCSE standard of education.
- Qualification or relevant experience within a trade background specific to maintenance or repairs, desirable.
We reserve the right to close this advert early if sufficient interest is received. If you are interested in the role, we encourage you to apply without delay.
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