Estate Maintenance Officer

4 weeks ago


Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

About the Role

We are seeking a skilled Estate Ranger to join our team at IRIS-Networx Services. As an Estate Ranger, you will be responsible for providing a wide range of estate services across our entire portfolio, including repairs and maintenance, health and safety compliance checks, and customer service.

Key Responsibilities

  • Conduct regular estate and street inspections to identify potential disrepair and risks to the public, and report findings to relevant departments.
  • Carry out post-inspections of external contractors' ground maintenance services and provide additional support as needed to ensure estates are compliant.
  • Complete weekly visits to hostels and schemes to perform repairs and maintenance as identified by scheme managers.
  • Provide handyman, caretaking, and pest control services to communal blocks, schemes, and estates, including identifying and carrying out repairs and removing graffiti.
  • Manage site security, including keys, fobs, and access to restricted areas, and communicate with contractors, residents, and other stakeholders.
  • Carry out annual cyclical inspections of flat fire doors, record results, and report any issues to the repairs team.
  • Conduct Automatic Opening Vent (AOV) testing, emergency light testing, and powered gate inspections in communal blocks, and record results and raise any issues to the repairs team.
  • Manage and mitigate fire risks at each site, including removing refuse and items left in communal areas, and reporting any non-compliance.
  • Challenge residents regarding health and safety non-compliance, report any action taken or concerns, and respond to face-to-face queries and expressions of dissatisfaction.
  • Maintain accurate records on each site, including inspections and photos, and use hand-held devices to accept, update, and close jobs.
  • Remove and dispose of rubbish, sharps, and bulk waste, and keep records for service charging costs.
  • Provide services as requested by other teams to assist vulnerable residents, and provide services for the Facilities, Health and Safety team, including moving office furniture, changing light bulbs, and carrying out minor repairs.
  • Take responsibility for and carry out checks of company vehicles weekly, and report any issues to the Facilities, Health and Safety team.
  • Oversee the work of pre-apprentice Estate Rangers on a day-to-day basis, provide instruction, check methods of working, and work carried out.

Requirements

  • Must hold a full UK driving licence.
  • Willingness to undertake and maintain a basic DBS check.
  • GCSE standard of education.
  • Qualification or relevant experience within a trade background specific to maintenance or repairs, desirable.


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