Customer Service Representative
4 weeks ago
Meraki Talent Ltd is seeking a skilled Customer Service Representative to join their team in Edinburgh. As a key member of the Customer Service team, you will be responsible for delivering exceptional customer service to clients and customers.
Key Responsibilities:
- Provide excellent customer service via phone and other communication channels.
- Handle customer inquiries and complaints in a professional and courteous manner.
- Resolve issues and troubleshoot problems quickly and efficiently.
- Accurately record customer interactions in the CRM system.
- Work closely with other departments to ensure customer satisfaction.
Requirements:
- Proven experience in a call centre or customer service role.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and handle a high volume of calls.
- Basic computer literacy and proficiency in using CRM systems.
- Indefinite right to work in the UK.
What's on Offer:
- Comprehensive training and ongoing support.
- A positive and inclusive work environment.
- Career growth opportunities.
- Competitive salary with performance-based bonuses.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
1 month ago
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Customer Service Representative
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