IT Support Specialist
3 weeks ago
We are seeking an experienced IT Support Specialist to join our growing technology team. As a key member of our IT department, you will be responsible for providing technical support to end-users across software, hardware, and connectivity.
Responsibilities- Manage end-user accounts and devices
- Configure and maintain VOIP systems
- Maintain and monitor out CCTV systems
- Document and review operating procedures
- Assist the IT team with on-going projects
- An understanding of Microsoft Windows 10/11 configuration and management
- An understanding of WAN and LAN networking technologies
- An understanding of Active Directory, file permissions, and role management
- An understanding of Microsoft Azure and Office365
- Solid troubleshooting and diagnostic skills
- Good verbal and written communication skills
- Ability to prioritise workloads
- Base salary: £32,000 per annum
- Bonus of up to 30% of base, paid twice yearly, dependent on Company performance
- 25 days holiday (with the option to buy more)
- Half-day off for your birthday
- Employee Benefits platform including free, 24/7 access to private GP and Therapist for you and your family, retail discounts and more
- Cycle to work scheme
- Budget for skills development and certification
- Yearly volunteer day
- Staff discounts on bullion and jewellery products
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