IT Support Specialist

3 weeks ago


Birmingham, Birmingham, United Kingdom Bullion By Post Full time
Job Description

We are seeking an experienced IT Support Specialist to join our growing technology team. As a key member of our IT department, you will be responsible for providing technical support to end-users across software, hardware, and connectivity.

Responsibilities
  • Manage end-user accounts and devices
  • Configure and maintain VOIP systems
  • Maintain and monitor out CCTV systems
  • Document and review operating procedures
  • Assist the IT team with on-going projects
Requirements
  • An understanding of Microsoft Windows 10/11 configuration and management
  • An understanding of WAN and LAN networking technologies
  • An understanding of Active Directory, file permissions, and role management
  • An understanding of Microsoft Azure and Office365
  • Solid troubleshooting and diagnostic skills
  • Good verbal and written communication skills
  • Ability to prioritise workloads
Benefits
  • Base salary: £32,000 per annum
  • Bonus of up to 30% of base, paid twice yearly, dependent on Company performance
  • 25 days holiday (with the option to buy more)
  • Half-day off for your birthday
  • Employee Benefits platform including free, 24/7 access to private GP and Therapist for you and your family, retail discounts and more
  • Cycle to work scheme
  • Budget for skills development and certification
  • Yearly volunteer day
  • Staff discounts on bullion and jewellery products


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