Customer Support Professional

3 days ago


Durham, Durham, United Kingdom MTrec Commercial Full time

About MTrec Commercial:

MTrec Commercial is committed to excellence in customer service, and we're seeking a skilled Korean Speaking Customer Representative to join our team. This role offers an exciting opportunity to utilize your exceptional customer service skills and contribute to the company's continued success.

Job Description:

This position involves interacting with customers via various channels, handling inquiries, and resolving issues. The ideal candidate will possess excellent communication skills, a strong understanding of customer service principles, and fluency in Korean.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and concerns efficiently
  • Collaborate with internal teams to resolve complex issues
  • Continuously improve customer satisfaction levels

Requirements:

To excel in this role, you should have a strong background in customer service, excellent communication skills, and fluency in Korean. A salary range of $55,000 - $75,000 per annum, depending on experience, is also expected.

Benefits:

As a valued member of our team, you'll enjoy a comprehensive benefits package, opportunities for career growth and development, and a dynamic work environment that values diversity and inclusivity.

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