Field Support Specialist
3 days ago
About Us
TK Elevator UK Ltd is a leading provider of urban mobility and vertical transportation solutions. We are a dynamic and innovative company that values passion, enthusiasm, and drive in our colleagues.
Our Mission
We inspire our colleagues to take ownership of their roles and contribute to the company's overall objectives. Keeping our colleagues safe is at the heart of everything we do.
Job Summary
We are seeking a Field Support Specialist to join our Technical Support Department. As a Field Support Specialist, you will provide technical support to field technicians by telephone, video, or site visits. You will also prepare and perform training on lifts and be involved in the development of technical publications and training simulators.
Key Responsibilities
- Provide technical support to field technicians
- Prepare and perform training on lifts
- Develop technical publications and training simulators
- Work collaboratively with the team to achieve company objectives
Requirements
- Proven experience working as a field support engineer
- Excellent communication skills, verbal, telephone, and written
- Positive attitude, capable of working under pressure as part of a team
- Confident in using your own initiative and proactive thinking outside of the box
- European language skills would be a plus
About the Role
This is a permanent, full-time position with a hybrid work mode. We are an equal opportunities employer and welcome applications from all genders.
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