Housing Officer

1 week ago


Hereford, Herefordshire, United Kingdom Caring for Communities and People Full time

About the Role

We are seeking a skilled Housing Officer to join our team at Caring for Communities and People. As a Housing Officer, you will play a vital role in providing housing management services to residents living in our Supported Accommodation buildings for Adults based in Hereford.

Key Responsibilities

  • Help navigate residents successfully through their licences/tenancies, working within a team geared towards managing all tenancy-related issues that arise.
  • Work closely with the support team on-site to ensure the best possible outcomes for our residents.
  • Ensure the living area is safe and habitable, communicating with residents and providing support as needed.

Requirements

  • Excellent written, numeracy, and verbal communication skills.
  • Ability to take a robust but sensitive approach with people.
  • Transferable skills and a keen interest to learn.
  • Accurate administration with attention to detail and good with figures.

What We Offer

  • 25 days holiday, plus public holidays, with an additional day added per year and an option to purchase more.
  • Enhanced pension and sick pay.
  • Death in service benefit.
  • Free subscription to Benenden Cashback plan or Perkbox Discounts.
  • Investors in People Gold accredited employer, committed to making the workplace better for you.
  • Excellent training and support to help you excel in your role.

About Us

Caring for Communities and People is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve.

Our Values

  • Show gratitude and appreciation of others.
  • Demonstrate personal and professional pride.
  • Integrity is everything.
  • Reflect and learn.
  • Continuous improvement.
  • Take your best self wherever you go.


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