Housing Officer
4 weeks ago
About the Role
We are seeking a skilled Housing Officer to provide housing management services to residents living in our Supported Accommodation buildings for Adults based in Hereford.
This is a full-time position working 37.5 hours per week, Monday - Friday (9am-5pm), in our Housing Management team.
Key Responsibilities
- Help navigate residents successfully through their licences/tenancies, working within a team geared towards managing all tenancy-related issues that arise.
- Work closely with the support team on-site to ensure the best possible outcomes for our residents.
- Communicate effectively with residents and ensure their living area is safe and habitable.
Requirements
- Excellent written, numeracy and verbal communication skills.
- Ability to take a robust but sensitive approach with people.
- Transferable skills and a keen interest to learn.
- Accuracy and attention to detail as an administrator.
- Resilience to work in a challenging environment.
What We Offer
- 25 days holiday, plus public holidays, with an additional day added per year and an option to purchase more.
- Enhanced pension and sick pay.
- Death in service benefit.
- Free subscription to Benenden Cashback plan or Perkbox Discounts.
- Investors in People Gold accredited employer, committed to making the workplace better for you.
- Excellent training and support to help you excel in your role.
- A voice in various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
- Access to a Workplace Welfare Manager for support when needed.
About Us
Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion.
We are driven by our values-based approach, caring deeply about the individuals and families we serve.
Our supportive programs aim at developing long-term solutions to societal challenges.
We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP.
Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.
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