Housing Officer

4 weeks ago


Hereford, Herefordshire, United Kingdom Caring for Communities and People Full time

About the Role

We are seeking a skilled Housing Officer to provide housing management services to residents living in our Supported Accommodation buildings for Adults based in Hereford.

This is a full-time position working 37.5 hours per week, Monday - Friday (9am-5pm), in our Housing Management team.

Key Responsibilities

  • Help navigate residents successfully through their licences/tenancies, working within a team geared towards managing all tenancy-related issues that arise.
  • Work closely with the support team on-site to ensure the best possible outcomes for our residents.
  • Communicate effectively with residents and ensure their living area is safe and habitable.

Requirements

  • Excellent written, numeracy and verbal communication skills.
  • Ability to take a robust but sensitive approach with people.
  • Transferable skills and a keen interest to learn.
  • Accuracy and attention to detail as an administrator.
  • Resilience to work in a challenging environment.

What We Offer

  • 25 days holiday, plus public holidays, with an additional day added per year and an option to purchase more.
  • Enhanced pension and sick pay.
  • Death in service benefit.
  • Free subscription to Benenden Cashback plan or Perkbox Discounts.
  • Investors in People Gold accredited employer, committed to making the workplace better for you.
  • Excellent training and support to help you excel in your role.
  • A voice in various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
  • Access to a Workplace Welfare Manager for support when needed.

About Us

Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion.

We are driven by our values-based approach, caring deeply about the individuals and families we serve.

Our supportive programs aim at developing long-term solutions to societal challenges.

We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP.

Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.


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