Strategic Operations Manager
3 weeks ago
About Corndel College London (CCL)
CCL is a pioneering educational institution that focuses on delivering innovative degree education, bringing the world of work and education closer together to deliver better outcomes for students.
We are committed to having a fully inclusive, welcoming and safe culture and always striving to improve.
Job Title: Operational Planning Manager
We are seeking an experienced Operational Planning Manager to join our team. In this role, you will be responsible for forecasting, planning and allocating staff to deliver our programme schedule.
Key Responsibilities:
- Develop and maintain a comprehensive staff forecast and plan based on the programme schedule and business needs.
- Support the Director of Operations with capacity planning requirements based on forecasting data and operational planning schedules.
- Allocate staff to the programme schedule, taking into account their availability, skills, preferences and development opportunities.
- Communicate the staff plan and any changes to relevant stakeholders, and resolve any conflicts or issues.
- Track and analyse staff utilisation and provide regular reports and feedback to management and staff.
Requirements:
- At least three years of experience in operational planning, staff scheduling, resource management or a similar role, preferably in the higher education industry.
- Excellent analytical, problem-solving and decision-making skills, and the ability to work with data and complex information.
- Strong communication, collaboration and negotiation skills, and the ability to work effectively with different teams and stakeholders.
About You:
We are looking for a self-starter and self-manager who can engage with people to build a high-performing, motivated and valued team.
As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making CCL a fully accessible employer.
Please note:
CCL is a Disability Confident Employer, and we make sure that a fair and proportionate number of disabled applicants who meet the minimum criteria for a job will be offered an interview.
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