Head of Operations

7 months ago

Manchester, United Kingdom Carveti Group Ltd Full time

**Company insight**

Since our formal establishment in 2009, the Carveti Group has grown from strength to strength and incorporates Carveti Consulting Ltd (CCL), Clever InSites Ltd (CIL), and Carveti Partnerships Ltd (CPL).

We know facilities play a vital role in improved patient outcomes and we are passionate about creating and maintaining spaces that help clinical staff to deliver a lasting and positive impact on people’s lives.

Our company purpose has consistently been to provide improved patient outcomes by optimising health and social care facilities. Therefore, as a trusted NHS partner, our talented teams work collaboratively to provide expertise, knowledge, and innovative solutions in healthcare to help improve patients' and staff members' experience in the many healthcare facilities that we support.

**Our company culture**

Our award-winning company appreciates that our continued success and current growth are because of the efforts of our dedicated and inspirational people who are committed to delivering customer satisfaction and excellence in all that they do. Our friendly and supportive team demonstrates our values of honesty, transparency, passion, responsibility, flexibility, and sustainability every day. In return, we provide a collaborative and inclusive culture, competitive reward packages, team events, wellbeing benefits, flexible working, and the support, guidance, mentoring, and learning/development opportunities that enable each individual to achieve their professional goals and celebrate their achievements throughout their journey.

**About the role**

Due to our continued growth, we are excited to be recruiting for a Head of Strategic Planning to join our CCL team in Manchester. CCL Solutions is a professional management consultancy, delivering successful property and construction solutions within healthcare settings nationwide. With 300% growth in the last 5 years and 80% of our business coming from repeat commissions, our clients rely on us providing a wholly satisfying personal service to them. Our continued expansion is due to us developing trust and becoming a dependable partner in the capital projects of our clients.

**Reward package**
- Discretionary 10% annual bonus.
- 33 days of annual leave p.a. (including UK statutory bank holidays;) rising every 2 years to a maximum of 36 days p.a.
- Contributory pension scheme-5% employer contributions.
- Staff benefits package including private healthcare and life assurance.
- Car allowance and business mileage allowance.
- Generous CPD and training, academic and professional qualification support, and professional institution fees reimbursed.

**Overview of the job**

Working mainly within the Health & Social Care sector and reporting to the Managing Director, you will lead and develop further CCL Solution’s Strategic Planning Business Unit. This includes supervision, support, development and deployment of a team of colleagues to assist you in the development and authoring of HM Treasury compliant business cases, estates strategies and other strategic documents.

**Key Responsibilities**:

- Development of the strategic planning team to achieve business plan objectives.
- Client development, liaison and feedback to ensure company performance requirements are achieved.
- Review resource requirements, manage internal and external resources within budget and report progress monthly to your line manager.
- Provide technical advice and support to the client and prepare monthly progress reports identifying any key risks to delivery.
- Overseeing production and submission of key content in accordance with the client requirements, relevant quality standards and program.
- Identification of business opportunities and development of fee proposals and tender submissions.
- Lead, support, and develop a high performing team to deliver complex business cases and other strategic documents to support investment objectives.

**Qualifications, skills, and experience**

To meet the requirements of this role, the successful person will have the following qualifications, skills, and experience:

- Excellent understanding of healthcare policy and strategic direction.
- Significant experience of developing Business Case and associated Strategic Planning and change management documents, within the healthcare sector from a consultancy or healthcare provider background.
- Degree in a related discipline (or equivalent).
- Better Business CasesPractitioner qualification.
- Professional status in relevant organisation and demonstration of ongoing CPD.
- Understanding of healthcare procurement and delivery of the Business case stages.
- Experience of leading and mentoring internal and external stakeholders.
- Experience of successfully operating within multi-stakeholder environments, with the ability to challenge constructively and deliver client-led targets.
- Attention to detail and ability to gather, analyse and interpret complex information and present fi

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