Customer Service Director
2 weeks ago
Customer Service Director
We are seeking an experienced senior leader to join our team as a Customer Service Director. This role is based in Peterborough with hybrid working available, plus flexible start/finish times.
The ideal candidate will have experience working in a housing / property / facilities management environment dealing with incoming calls for repairs / maintenance.
The salary for this position is circa £62,000 plus an excellent range of benefits including a defined benefit pension scheme, employee assistance programme, and 28 days holiday (plus bank holidays).
This is a strategic role, with lots of projects on the horizon for continuing to evolve the customer relations function. If you have experience implementing a live chat tool, it would be a plus.
Experience working in management roles within a fast-moving telephone/email based Customer Service function is key here.
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Customer Service Director
1 week ago
Peterborough, Peterborough, United Kingdom Castlefield Recruitment Full timeCastlefield Recruitment is seeking a Customer Service Director to lead the Repairs and Maintenance service for a national housing association. This is a permanent role, paying £62,843 per annum, and is based from their office in Peterborough.The Role:Ensure that repairs are accurately recorded on the system and appropriate SOR codes are assigned to jobs to...
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Customer Support Director
1 month ago
Peterborough, Peterborough, United Kingdom ENGINEERINGUK Full timeJob Title: Customer Support DirectorWe are seeking a highly skilled and experienced Customer Support Director to join our team at ENGINEERINGUK. As a key member of our organization, you will be responsible for leading our Business Enhanced Customer Support function and ensuring that our top-tier Direct customer base receives industry-leading support.The...
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Customer Support Director
1 month ago
Peterborough, Peterborough, United Kingdom ENGINEERINGUK Full timeJob Title: Customer Support DirectorWe are seeking a highly skilled and experienced Customer Support Director to join our team at ENGINEERINGUK. As a key member of our organization, you will be responsible for leading our Business Enhanced Customer Support function and ensuring that our top-tier Direct customer base receives industry-leading support.The...
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Customer Support Director
1 month ago
Peterborough, Peterborough, United Kingdom ENGINEERINGUK Full timeJob Title: Customer Support DirectorWe are seeking a highly skilled and experienced Customer Support Director to join our team at ENGINEERINGUK. As a key member of our organization, you will be responsible for leading our Business Enhanced Customer Support function and ensuring that our top-tier Direct customer base receives industry-leading support.The...
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Customer Support Director
1 month ago
Peterborough, Peterborough, United Kingdom ENGINEERINGUK Full timeJob Title: Customer Support DirectorWe are seeking a highly skilled and experienced Customer Support Director to join our team at ENGINEERINGUK. As a key member of our organization, you will be responsible for leading our Business Enhanced Customer Support function and ensuring that our top-tier Direct customer base receives industry-leading support.The...
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Customer Support Director
1 month ago
Peterborough, Peterborough, United Kingdom ENGINEERINGUK Full timeJob Title: Customer Support DirectorWe are seeking a highly skilled and experienced Customer Support Director to join our team at ENGINEERINGUK. As a key member of our organization, you will be responsible for leading our Business Enhanced Customer Support function and ensuring that our top-tier Direct customer base receives industry-leading support.The...
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Customer Support Director
1 month ago
Peterborough, Peterborough, United Kingdom ENGINEERINGUK Full timeJob Title: Customer Support DirectorWe are seeking a highly skilled and experienced Customer Support Director to join our team at ENGINEERINGUK. As a key member of our organization, you will be responsible for leading our Business Enhanced Customer Support function and ensuring that our top-tier Direct customer base receives industry-leading support.The...
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Customer Service Director
4 days ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeJob SummaryGlobal Technology Solutions Ltd is seeking a highly motivated and experienced Customer Service Director to lead our IT Support team. As a key member of our organization, you will be responsible for providing leadership, guidance, and support to a team of service desk analysts.Key ResponsibilitiesDevelop and coach team members to improve...
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Customer Service Director
2 weeks ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeAre you a seasoned customer service leader looking for a new challenge? We have an exciting opportunity for a Head of Customer Services at CV-Library, a leading job search platform.This role is based in Peterborough, with hybrid working available, and offers a great work-life balance. You will be responsible for leading a team of customer service...
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Director of Customer Experience
2 weeks ago
Peterborough, Peterborough, United Kingdom Adecco UK LTD Full timeAdecco UK LTD is seeking a highly skilled and experienced professional to fill the role of Director of Customer Experience. This position will be responsible for leading the efficient and effective running of the contact centre and linked communication channels, ensuring KPIs are achieved and excellent levels of customer service are delivered.The ideal...
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Customer Service Director
3 weeks ago
Peterborough, Peterborough, United Kingdom Hireful Full timeSenior Customer Service Leader OpportunityWe are seeking an experienced senior leader to join our team at Hireful, based in Peterborough with hybrid working available. This role offers a brilliant foundation for you to continue developing best-in-class customer service delivery.The ideal candidate will have experience working in a housing / property /...
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Customer Service Director
2 weeks ago
Peterborough, Peterborough, United Kingdom Hireful Full timeSenior Customer Service Leader OpportunityWe are seeking an experienced senior leader to join our team at Hireful, based in Peterborough with hybrid working available. This role offers a brilliant foundation for you to continue developing best-in-class customer service delivery.The ideal candidate will have experience working in a housing / property /...
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Residential Services Director
2 weeks ago
Peterborough, Peterborough, United Kingdom Nexgen Locum Full timeJob Title: Residential Services DirectorOur client is seeking a highly skilled and experienced Residential Services Director to lead their dedicated team providing comprehensive residential services for young people aged 7-17 with learning disabilities and associated challenging behavior.The successful candidate will be responsible for ensuring the physical,...
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Indigenous Services Director
3 days ago
Peterborough, Peterborough, United Kingdom Niijkiwendidaa Anishnaabekwewag Services Circle Full timeAbout UsNiijkiwendidaa Anishnaabekwewag Services Circle (NASC) is a registered charitable organization dedicated to the development and delivery of healing services for Anishnaabekwewag (Indigenous women) and their families who have experienced violence or are at risk of experiencing violence.Therapeutic healing work is conducted using Anishnaabe practices,...
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Residential Services Director
1 week ago
Peterborough, Peterborough, United Kingdom Nexgen Locum Full timeJob Title: Residential Services DirectorJob Summary: We are seeking a highly skilled and experienced Residential Services Director to lead our team in providing comprehensive residential services for young people aged 7-17 with learning disabilities and associated challenging behavior.Key Responsibilities:Manage referrals into the service and maintain full...
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Executive Director
7 days ago
Peterborough, Peterborough, United Kingdom Niijkiwendidaa Anishnaabekwewag Services Circle Full timeCareer OpportunityExecutive Director Position at Niijkiwendidaa Anishnaabekwewag Services CircleCounselling Services for Indigenous Women and their FamiliesWe are seeking a qualified individual to lead our team in creating change that is life changing and sustainable. The position of Executive Director is a full-time, permanent role that requires a strong...
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Senior Director of Repairs Operations
3 days ago
Peterborough, Peterborough, United Kingdom Service Care Solutions - Housing Full timeJob OverviewWe are dedicated to delivering exceptional housing services at Service Care Solutions - Housing. As the Head of Customer Contact - Repairs, you will lead our Repairs Contact Centre in ensuring customers receive an outstanding repairs experience. You will manage a multi-channel contact centre, focusing on operational excellence, customer...
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Hobart Service Account Strategist
6 hours ago
Peterborough, Peterborough, United Kingdom HOBART Service UK Full timeJob Opportunity: National Account ManagerHobart Service is seeking a skilled National Account Manager to drive customer success and growth in our national accounts.This role demands a blend of strategic foresight, relationship-building excellence, and commercial acumen. As the principal contact for all commercial matters, you will spearhead collaborations...
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Customer Service Representative
1 month ago
Peterborough, Peterborough, United Kingdom Diligenta Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling inbound calls, and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesProvide outstanding...
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Customer Service Representative
1 month ago
Peterborough, Peterborough, United Kingdom Diligenta Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling inbound calls, and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesProvide outstanding...