Account Service Advisor
3 weeks ago
As a Service Management Specialist at Magdalene Limited, you will be working in our 24/7 Service Management Centre in St Ives, Cambridgeshire. This is a 6-month fixed-term contract with the potential for permanent placement.
The shift pattern includes two weeks of Monday to Friday, 9:00 am to 5:00 pm, and one week of 6-hour days, Monday to Friday, with on-call duties, including weekends.
- Receiving customer requests/tickets and raising cases on our CRM Field Service Lightning.
- Prioritizing each fault to meet SLAs, including resource management.
- Controlling and directing our field engineers and spares deliveries.
- Tasking and tracking the work of our Technical Support Services team.
- Providing ad hoc reports as required to senior colleagues and customers.
- Ensuring our Field Engineers complete outstanding fault reports.
- Arranging and coordinating access for various suppliers providing services.
- Outstanding customer service skills.
- Computer literacy, including Excel and Outlook, is essential for this role.
We offer a range of benefits, including 25 days annual leave plus bank holidays, a 4% matched pension scheme, and access to our staff discount portal.
-
Financial Services Advisor
7 days ago
Norwich, Norfolk, United Kingdom Alan Boswell Group Full timeWe're looking for a talented Financial Services Advisor to join our team in Norwich. As a Financial Services Advisor, you will be responsible for providing expert advice on insurance, risk management, and financial services to our clients.You will work closely with our clients to understand their financial goals and develop tailored solutions to meet their...
-
Service Advisor Expert
2 weeks ago
Norwich, Norfolk, United Kingdom Group 1 Automotive Full timeJob Opportunity:Service Advisor - JLR NorwichUp to £32,146.07 plus OTE (On Target Earnings)Average 45 Hours per WeekWe are seeking a skilled Service Advisor to join our team at JLR Norwich.About the Role:Main Point of Contact: As a Service Advisor, you will be the primary point of contact for customers while their vehicle is undergoing maintenance and...
-
Strategic Account Manager
2 weeks ago
Norwich, Norfolk, United Kingdom GB001 Marsh Ltd Full timeAbout GB001 Marsh LtdAs a leading global risk advisor, GB001 Marsh Ltd is committed to delivering innovative solutions to clients in 130 countries.We are seeking an experienced Strategic Account Manager - Insurance Risk Advisor to join our dynamic team.The successful candidate will have a proven track record in account handling and client advisory roles...
-
Automotive Service Advisor
3 weeks ago
Norwich, Norfolk, United Kingdom Polkadotfrog Ltd Full timePolkadotfrog Ltd is seeking an experienced Service Advisor to join our dynamic automotive team in Norwich.Key Responsibilities:Answer customer inquiries regarding services, including estimated completion times for vehicle repairs.Utilize multiple communication channels, such as online bookings, phone calls, and in-person interactions, to schedule...
-
Sales and Service Advisor
1 month ago
Norwich, Norfolk, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Sales and Service Advisor to deliver exceptional customer service and support the store's day-to-day operations in Norwich, United Kingdom.Key Responsibilities:Provide excellent customer service and assist customers with product selection.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation...
-
Operational Customer Services Advisor
5 days ago
Norwich, Norfolk, United Kingdom Phoenix Group Full timeWe are looking for a skilled Operational Customer Services Advisor to join our team at Phoenix Group. In this role, you will be responsible for delivering exceptional customer experiences through various channels, including phone and email support.About the CompanyPhoenix Group is a leading provider of financial services, committed to delivering exceptional...
-
Customer Service Advisor
1 month ago
Norwich, Norfolk, United Kingdom Aviva Full timeCustomer Service Advisor – Starting Salary £23,900As a Customer Service Advisor at Aviva, you will be providing telephone support to our customers, processing and servicing their home insurance policies, gathering the correct information professionally and efficiently.You will take time to understand the needs of our customers by answering a variety of...
-
Service Desk Agent
2 months ago
Norwich, Norfolk, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Norwich, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Senior Financial Services Consultant
1 month ago
Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full timeJob DescriptionWe are seeking a highly skilled Senior Financial Services Consultant to join our team at Service Service Employment Agency Limited. As a Senior Financial Services Consultant, you will be responsible for providing administration and general support to an Employee Benefits Consultant in the day-to-day running of client accounts across a range of...
-
Financial Services Coordinator
7 days ago
Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full timeKey ResponsibilitiesThe primary responsibilities of this Employee Benefits Specialist role include:Providing administrative support to Employee Benefits Consultants in the day-to-day running of client accountsEnsuring the timely delivery of employee benefits scheme processing for all pensions, group risk, business protection, and other...
-
Customer Service Representative
2 months ago
Norwich, Norfolk, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Norwich, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Sales Advisor
4 weeks ago
Norwich, Norfolk, United Kingdom Crew Clothing Full timeSales Advisor Role OverviewCrew Clothing is seeking a skilled Sales Advisor to join our team. As a Sales Advisor, you will be responsible for delivering exceptional customer service and maintaining high store standards to ensure customer loyalty and retention.Key Responsibilities:Generate sales by providing outstanding customer service and showcasing our...
-
Financial Management Accountant Opportunity
4 weeks ago
Norwich, Norfolk, United Kingdom East of England Ambulance Service Full timeEEAST is an exceptional workplace, boasting a talented team, promising career opportunities, and a career that can take you anywhere.Job OverviewAn exciting opportunity has arisen for an experienced Management Accountant to join the Finance Team at The East of England Ambulance Service NHS Trust, for a fixed term of 12 months.The successful candidate will...
-
Mortgage and Protection Advisor
4 weeks ago
Norwich, Norfolk, United Kingdom Countrywide Mortgage Services Full timeTrainee Mortgage and Protection AdvisorWe are seeking a highly motivated Trainee Mortgage and Protection Advisor to join our team at Countrywide Mortgage Services. As a Trainee Mortgage and Protection Advisor, you will be responsible for building relationships with Estate Agency teams, attracting new customers, and providing advice on a range of products and...
-
Vehicle Repair Advisor
2 days ago
Norwich, Norfolk, United Kingdom Ford & Slater Limited Full timeFord & Slater Limited is seeking a skilled Vehicle Repair Advisor to join our service team at our Norwich depot. As a key member of our team, you will play a vital role in ensuring the efficient operation of our workshop.The successful candidate will have previous experience working within the commercial vehicle or motor trade sector, preferably as a Service...
-
Customer Service Representative
1 week ago
Norwich, Norfolk, United Kingdom World Fuel Services Full timeAt World Fuel Services, our employees are the driving force behind our global success. With a team of approximately 5000 professionals, we're proud to be industry leaders due to their exceptional talents.The Service Excellence Specialist is an integral part of the Watson Team, a fast-paced customer service team responsible for delivering exceptional...
-
Financial Accountant Specialist
1 month ago
Norwich, Norfolk, United Kingdom Norse Group Full timeFinancial Accountant RoleNorse Group is seeking a skilled Financial Accountant to join our Finance Department. As a key member of the team, you will be responsible for assisting with monthly and annual financial reporting, playing a crucial role in working with both the wider finance function and the operational business.Key Responsibilities:Preparation of...
-
Customer Service Representative
1 month ago
Norwich, Norfolk, United Kingdom World Fuel Services Full timeAt World Kinect, our employees are the key to our global success.The Customer Service Representative is an integral part of the Watson Team, a fast-paced customer service team with a responsibility for delivering an exceptional customer experience to customers in the UK.Reporting to the customer service team leader, the Customer Service Representative is an...
-
Automotive Service Expert
4 weeks ago
Norwich, Norfolk, United Kingdom Perfect Placement Uk Ltd Full timeService Advisor OpportunityWe are currently seeking a highly skilled Service Advisor to join our busy Service Department in the Norwich area. As a Service Advisor, you will play a vital role in ensuring that our customers receive the highest level of service and care for their vehicles. Your Key Responsibilities will include:Professionally communicating with...
-
Account Support Specialist
7 days ago
Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full timeAbout Us:Service Service Employment Agency Limited is a dynamic and innovative insolvency practice that has been rapidly expanding. We are looking for a talented Client Services Administrator to join our Norwich city centre-based team.