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Vehicle Repair Advisor

1 month ago

Norwich, Norfolk, United Kingdom Ford & Slater Limited Full time

Ford & Slater Limited is seeking a skilled Vehicle Repair Advisor to join our service team at our Norwich depot. As a key member of our team, you will play a vital role in ensuring the efficient operation of our workshop.

The successful candidate will have previous experience working within the commercial vehicle or motor trade sector, preferably as a Service Advisor or in a similar role. Alternatively, they may have a passion for trucks and possess knowledge of truck parts. A customer-focused individual with excellent communication skills is essential for this position.

The salary for this role is £33,000 - £36,000 per annum, depending on experience. We offer a competitive salary package, including DAF Academy Service Advisor Training, 30 days paid holiday (rising to 33 with service), and a range of benefits.

Key responsibilities include:

  • Managing service bookings on a day-to-day basis to ensure efficient workshop loading
  • Preparing job cards and raising invoices
  • Keeping customers up to date with costs, progress, and authorisations
  • Working effectively in a team environment to achieve goals and objectives

The working hours for this role are alternate weeks, Monday to Friday 6am - 3pm / 9:30am - 6:30pm, with one in four Saturdays from 8am - midday.